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View Poll Results: How many days should an auction house wait to ship items after payment has cleared?
1 day 53 31.74%
2 days 51 30.54%
3-5 days 43 25.75%
6 days to 10 days 17 10.18%
11 days to 14 days 2 1.20%
15 days to 21 days 0 0%
22-30 days 0 0%
31+ days 1 0.60%
Voters: 167. You may not vote on this poll

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  #1  
Old 10-09-2011, 06:29 PM
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ibuysportsephemera ibuysportsephemera is offline
Jeff G@rf!nkel
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Default Auction House Shipping

How many days do you think it is reasonable for an auction house to wait before shipping your winnings (of course after payment is made)?

Thanks,

Jeff
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  #2  
Old 10-09-2011, 06:37 PM
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Leon
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Default poll

Hey Jeff
I added a poll for you. Could be more interesting that way. Hope you don't mind? I already voted .
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  #3  
Old 10-09-2011, 06:44 PM
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ibuysportsephemera ibuysportsephemera is offline
Jeff G@rf!nkel
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Quote:
Originally Posted by Leon View Post
Hey Jeff
I added a poll for you. Could be more interesting that way. Hope you don't mind? I already voted .
Not at all, thanks Leon.

Jeff
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  #4  
Old 10-09-2011, 07:33 PM
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Jason Wells
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I think 2 days is fair enough.Albeit you did not take long to pay.So maybe I should say about the same amount of time it takes you pay.I would not expect a day or two turnaround if I took the two weeks to pay.
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  #5  
Old 10-09-2011, 07:37 PM
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Pete Sycks
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I love the quick shipping by Goodwin, Legendary, Sterling. I'm hoping CSA will be fast, but they assured me they wait an entire 2 weeks to ship the items, which is way too long. It only takes 3-5 days max for a check to clear.

Last edited by sycks22; 10-09-2011 at 07:41 PM.
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  #6  
Old 10-09-2011, 07:38 PM
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Jeff G@rf!nkel
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Default Not Ready

I am not ready to out the Auction House that I am annoyed at yet, but it will be a week tomorrow since I paid by paypal. The shipping always seems to be pretty high and they always include a charge for insurance which never is reflected on my packages. I know that they can be using a different service for insurance, but I doubt it. I want to check tomorrow on the status of my package.

Jeff
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  #7  
Old 10-09-2011, 11:10 PM
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With their excessive Buyers premiums and excessive shipping costs, they should have the staff to ship within 24 hours of "cleared" payment.

I will admit I had an outstanding experience with Legendary who actually shipped my items the same day they received payment!! They didnt even wait for payment to clear! Kudos to Legendary!
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  #8  
Old 10-09-2011, 11:43 PM
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Isn't Legendary the same outfit that shipped 100's of thousands of $'s of memorabilia to a regular bidder before getting fully paid, sued them to recoup, got counter-sued, had consignment payments held up, and nearly going out of business because of it (in a previous incarnation)?
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  #9  
Old 10-10-2011, 07:02 AM
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Quote:
Originally Posted by TheT206Fiend View Post
I think 2 days is fair enough.Albeit you did not take long to pay.So maybe I should say about the same amount of time it takes you pay.I would not expect a day or two turnaround if I took the two weeks to pay.
Can't necessarily agree with "the same amount of time that ti takes you to pay", unless of course they are looking at postmarks.

Reason: If the auction house doesn't accept credit cards (presumably to maximize their $) then even if I send a check out the following morning, it takes a few days to a week for them to get it. That's their choice. Now, if they are going to wait for the check to clear also . . . just poor customer service, in my opinion.

While they are awaiting the arrival of checks, there is very little reason that everything can't be packed up and ready to go, so at that point it probably shouldn't take more than a day or two to ship.

For the poll, if it takes them more than a day to ship after payment has "cleared" then something is wrong.

Last edited by timzcardz; 10-10-2011 at 07:05 AM. Reason: Added: "For the poll . . . " sentence.
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  #10  
Old 10-10-2011, 07:42 AM
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Jeffrey Lichtman
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Some houses, like Mastro/Legendary, claim that it takes 14 days for a check to clear -- and only then do they ship.
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