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Go Back Forums > Net54baseball Postwar Sportscard Forums > Postwar Baseball Cards Forum (Pre-1980)

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Old 06-07-2018, 10:32 AM
hcv123 hcv123 is offline
Howard Chasser
Join Date: Sep 2009
Location: NY
Posts: 1,435
Default My Heritage Auction experience - feedback requested

I consigned 2 lots to them. One of them was a set of 24 cards. They said they were going to get them graded as it would entice more bids. They did not describe the set properly (imho) (left the HOFers names out of the title and didn't highlight them at all in the description). Mid way through the initial bidding they did correct that and put a reserve on the lot. The lot did not sell. I won one other lot in the same auction.

About 2 weeks after payment was posted, I had not received the card I won (which I chose to pay for separately as I was told that the sold lot wouldn't settle till early June (May auction).

I contacted them. They shipped out my lot (and returned my unsold lot in the same box) a couple of days later. Included was a statement showing shipping of $28 for the card I won + $forty something dollars to return my unsold lot. netted against the proceeds of my sold lot less a 10% commission (which was agreed to be waived when the lot was submitted).

I contacted them again - they removed all shipping charges and removed the 10% commission.

Today I received my settlement check. For the first time on any paperwork and any form of communication - they reduced my proceeds for grading fees (for the unsold lot). When I consigned the set to them, they did say they were going to have them graded - I questioned it as most of the set were common players - reiterating they said "it would give bidders more confidence and get more bids", I said okay. Cost of grading was never discussed. I do not know if it is referenced on any paperwork.

I am feeling a bit miffed as I am paying for grading fees for cards that weren't described well and didn't sell (most of which I would not have had graded otherwise). Your opinions and input are invited.

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Old 06-07-2018, 12:37 PM
sflayank sflayank is online now
larry s
larry ser.ota
Join Date: May 2009
Location: sunrise fl
Posts: 2,178
Smile Heritage

My only response
Not unexpected
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Old 06-07-2018, 03:54 PM
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pokerplyr80 pokerplyr80 is offline
je.sse @rnot
Join Date: Sep 2014
Location: California
Posts: 3,108

Sounds like poor communication and service on their part. Also a good reminder to negotiate all terms before agreeing to send a consignment. If am AH told me they wanted to grade my submission, my first questions would be how much will that cost, and who's paying for it. Then you could have decided which cards you wanted graded.

I know pwcc gives you a chance to review and edit the description before your auction goes live. I'm not sure if Heritage offers this or not, but it sounds like that would have helped in this situation.
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Old 06-08-2018, 02:07 AM
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Stampsfan Stampsfan is offline
Bob Davies
Join Date: Jul 2015
Location: Calgary, Alberta, Canada
Posts: 755

I once consigned a full Andres Galarraga game worn jersey. The front was signed.

Unbeknownst to me, they got the signature verified and charged me the fee. I didn't ask for it, they never told me they would do it, and it really added little to no value to the piece IMO.

When you're the biggest, you can do whatever you want. It will be awhile before I consign with them again.
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Old 06-08-2018, 08:04 PM
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Exhibitman Exhibitman is offline
Ad@m W@r$h@w
Join Date: Apr 2009
Location: Beautiful Downtown Burbank
Posts: 7,133

Same thing happened with a consignment of mine (ungraded cards graded w/o my permission). I refused to pay for it.
Please visit my web site:
So... move out of your studio apartment! And try speaking to a real live woman, and GROW THE HELL UP! I mean, it's just baseball cards dammit, IT'S JUST BASEBALL CARDS!
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Old 06-11-2018, 02:47 PM
Rickyy Rickyy is offline
Join Date: May 2009
Posts: 867

I once had an AH grade my game used jersey's on consignment, I was going to ask if that cost would be deducted from my winnings, but they told me up front, no charge... so I went for it. Although you probably should have asked when they mentioned sending it in for grading, they should have also told you upfront if they were going to charge for that cost. On Heritage's website it says they do contact consigners but doesn't mention how that charge is handled: "Our professional staff of graders review your material for appropriate venues, and identify material which needs to be certified or resubmitted to the grading services."

Ricky Y
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