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Old 08-16-2018, 10:23 PM
luciobar1980 luciobar1980 is offline
Lucio Barbarino
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Default Current data migration/website switch over at SGC...

Hey guys, I've brought this up in other threads but thought it was worthy of attention and surprised no one else has brought it up.

I submitted 4 cards and they were received last Wednesday. Usually by now I would have received the email which tells you it's been put into their system, invoice #, etc. However I have not received an email. So I called SGC yesterday and spoke to a nice gentleman who explained that they are currently transitioning to their new website/database so I may not receive an email. Has anyone else submitted recently and did you receive an email? I THINK I was led to believe my cards may be graded and shipped to my doorstep without any sort of update along the way. Perhaps when they are shipped to me I'll get an email? I'm not really sure and it is slightly worrisome.

Anyone else in this situation?
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Old 08-17-2018, 10:40 AM
luciobar1980 luciobar1980 is offline
Lucio Barbarino
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How is no one else talking about/concerned about this!?!

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Old 08-17-2018, 10:44 AM
Aquarian Sports Cards Aquarian Sports Cards is offline
Scott Russell
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Unfortunately this has happened to me several times. While it is inconvenient, ultimately I still receive my cards back in a timely fashion.
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Old 08-17-2018, 11:32 AM
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rainier2004 rainier2004 is offline
Steven
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Because SGC sucks.

I have backed SGC for years b/c I thought they were the most consistent graders of old cards, but not anymore. Their customer service is HORRIBLE, an absolute joke. They have no business model and just continue to destroy their brand over and over again. Now, I think they've lost their ability to grade as well. SGC SUCKS!

S Suckow
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Old 08-17-2018, 01:15 PM
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Peter_Spaeth Peter_Spaeth is offline
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I emailed Matthew yesterday because a card I sent for a 2 day review had not been logged in yet and just wanted to make sure it was there. I heard back from him literally within minutes. They're just transitioning computer systems or something, doesn't seem like a big deal. If you get your cards in a reasonably timely fashion who cares if you get an email or not?
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Last edited by Peter_Spaeth; 08-17-2018 at 01:16 PM.
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Old 08-17-2018, 01:22 PM
luciobar1980 luciobar1980 is offline
Lucio Barbarino
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It's not really a big deal, I do trust that I will get the cards. But literally not having any update doesn't exactly put me at ease either. They were picked up from the post office so of course my mind goes to "what if someone else picked them up", etc etc. Just them telling me YES WE HAVE YOUR BOX RIGHT HERE would put me at ease.
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Old 08-17-2018, 01:24 PM
Usc1 Usc1 is offline
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I sent my cards in about 1-2 weeks ago and it was logged in pretty promptly.
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Old 08-17-2018, 01:28 PM
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Peter_Spaeth Peter_Spaeth is offline
Peter Spaeth
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Quote:
Originally Posted by luciobar1980 View Post
It's not really a big deal, I do trust that I will get the cards. But literally not having any update doesn't exactly put me at ease either. They were picked up from the post office so of course my mind goes to "what if someone else picked them up", etc etc. Just them telling me YES WE HAVE YOUR BOX RIGHT HERE would put me at ease.
I think you are worrying unnecessarily. I am sure the Post Office has procedures in place to make sure that doesn't happen.
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Old 08-20-2018, 10:50 AM
luciobar1980 luciobar1980 is offline
Lucio Barbarino
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Bump.

Anone recently received cards from SGC without any notice whatsoever? Again, surprised Iím the only one who Iíve seen mention this.

Peter, Iím not losing sleep over this and Iím sure I will get my cards, but itís not exactly how I would prefer a submission to be handled either. I only hope i at least get a tracking number when they ship my cards.
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Old 08-20-2018, 05:00 PM
Zan Zan is offline
Brian
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Quote:
Originally Posted by luciobar1980 View Post
Bump.

Anone recently received cards from SGC without any notice whatsoever? Again, surprised I’m the only one who I’ve seen mention this.

Peter, I’m not losing sleep over this and I’m sure I will get my cards, but it’s not exactly how I would prefer a submission to be handled either. I only hope i at least get a tracking number when they ship my cards.
I haven't received my cards yet, but my submission from the national hasn't yet been catalogued to SGC. In the past, it had at least been entered by now
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Last edited by Zan; 08-20-2018 at 05:00 PM.
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