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  #1  
Old 01-20-2012, 02:30 PM
danmckee danmckee is offline
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Default Auction House Shipping Price, what is reasonable?

I won a few lots from Hunt's internet auction. 5 graded cards and a large item that can fold up. Total cost $320 not including BP and SH which was $15. I think $15 was fair for that group of items.

I then win a single ungraded card from another auction house.
Total was $520 not including BP and SH. Shipping $18.50. I think that is RIDICULOUS for a single card.

They did refund me $10 after I brought this to their attention but they also defended their pricing.

So I would like to know what some of you think?

And don't be shy, heck, I have been wrong before. Shut up Leon!
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  #2  
Old 01-20-2012, 02:34 PM
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Quote:
Originally Posted by danmckee View Post
I won a few lots from Hunt's internet auction. 5 graded cards and a large item that can fold up. Total cost $320 not including BP and SH which was $15. I think $15 was fair for that group of items.

I then win a single ungraded card from another auction house.
Total was $520 not including BP and SH. Shipping $18.50. I think that is RIDICULOUS for a single card.

They did refund me $10 after I brought this to their attention but they also defended their pricing.

So I would like to know what some of you think?

And don't be shy, heck, I have been wrong before. Shut up Leon!
Don't worry Dan. I am too busy looking for N370s and N167s to sell to Jay and Jim. Now back to the hunt.
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  #3  
Old 01-20-2012, 02:36 PM
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Perfect! Then you can't tell me how many times I have been wrong!!!
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Old 01-20-2012, 02:39 PM
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Dan, I agree. So that would be a second "Amen" for something you've said this week. That has me thinking that you're old and unreasonable like me... we may well be in the minority on this, but I think $18.50 is through the roof nutz!!!
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  #5  
Old 01-20-2012, 02:44 PM
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For one card (other than insurance) anything more than $5.00 is a rip off!!! Heck for the amount of money they get on the BP (personaly I think 15 - 20% is a joke) They should be shipping things at no charge! For some reason the BP and sometime SP at even 10% just doesn't sit well with me let alone some at 20%. Now having said that I don't know how much work they really put into an auction but there are alot of people out there doing the same thing there own sites or using other sites and not paying/charging that kind on %. Just my .02 cents
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Old 01-20-2012, 03:04 PM
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I'm curious as to others experience with Mears, after my last debacle with their shipping department.
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  #7  
Old 01-20-2012, 03:12 PM
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I just checked the USPS site - insurance to ship an item with a declared value of $520 would be $7.90.

So even if the card was sent Priority for another 5 bucks, that brings the total to $12.90.

$18.50 makes it sound like shipping is a profit center for the auction company!
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Old 01-20-2012, 03:17 PM
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$18.50 for that would drive me crazy. What would also drive me crazy is paying over the top shipping prices and also getting an email that my item will go out in the next 10 business days - (not the auction house you're speaking of). If you're going to drag me over the coals for a shipping price, at least get the damn thing in the mail!
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  #9  
Old 01-20-2012, 03:18 PM
novakjr novakjr is offline
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Shipping should be "at cost", nothing more... No handling charges. However, if shipping and handling charges are clearly stated up front, as a buyer, I have no problem whether they charge $5 or $50, because then you can calculate those charges into how much you are ultimately willing to pay for an item, and adjust your bids accordingly.

I'm pretty sure many buyers/bidders view s/h charges the same way when bidding. It's just another scam to bleed a higher percentage from the consignor based on the "overall item cost", by decreasing the "final sale price".. Basically, these costs(unless hidden) don't really cost the buyer anything more, but they do cost the consignor.

The handling portion of s/h is still a total BS concept. The auction houses basically get their BP for handling the sale of the item...And then charge you again for handling the shipping, despite the fact that handling the shipping is necessary when handling the sale of an item over the internet or phone, and is thus part of the same handling process.

Last edited by novakjr; 01-20-2012 at 03:23 PM.
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  #10  
Old 01-20-2012, 03:21 PM
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It will depend on how they ship the card. If they ship the card via Priority Mail Small Flat Rate box, the cost w/ the new USPS rates going into effect tomorrow, it is $5.35. If they ship the card in a Medium Flat Rate box, the cost is $11.35. I know Medium is overkill, but some auction houses do the box within a box shipping, for full protection which is kind of nice sometimes.

Signature confirmation is $2.05
Insurance for $500 is $6.85

Therefore, if they ship in a small flat rate box with Sig and Insurance: $14.85
Medium w/ Sig + Insurance: $20.25
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  #11  
Old 01-20-2012, 03:21 PM
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i won 3 SGC cards (one lot) in the Hunt Auction this week for $68, they are charging $10 S/H
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  #12  
Old 01-20-2012, 03:22 PM
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Quote:
Originally Posted by scooter729 View Post
I just checked the USPS site - insurance to ship an item with a declared value of $520 would be $7.90.

So even if the card was sent Priority for another 5 bucks, that brings the total to $12.90.

$18.50 makes it sound like shipping is a profit center for the auction company!
I keep seeing people use USPS prices as part of their argument against auction house shipping costs, but it's important to realize that most of them do NO use USPS. You really have to compare apples to apples here.
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  #13  
Old 01-20-2012, 03:46 PM
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Quote:
Originally Posted by glchen View Post
It will depend on how they ship the card. If they ship the card via Priority Mail Small Flat Rate box, the cost w/ the new USPS rates going into effect tomorrow, it is $5.35. If they ship the card in a Medium Flat Rate box, the cost is $11.35. I know Medium is overkill, but some auction houses do the box within a box shipping, for full protection which is kind of nice sometimes.

Signature confirmation is $2.05
Insurance for $500 is $6.85

Therefore, if they ship in a small flat rate box with Sig and Insurance: $14.85
Medium w/ Sig + Insurance: $20.25

With BP attached the Insurance would actually be $8.95 alone.

Yeah, I could actually live with the $18.50 pricetag.

I recently received a package from an auction house. FedEx Home Delivery. 3 lb. package. Actual cost was under 15 bucks including Insurance.

I was charged $35.95.
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  #14  
Old 01-20-2012, 04:46 PM
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There was an auction house a couple months back that originally had an insurance fee of $72 for my $5k auction win with only cards, no big frames or anything. After I called them up and told them no auction house has ever charged over $35 for invoices over $6k they backed up and were easy to deal with. If you call and talk to most auction houses they'll drop the prices, that's what seems shady to me. It's like a negotiation to how much they'll make on you. There are also a couple exceptions to the rule that only charge you what it actually costs for them to ship.
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  #15  
Old 01-20-2012, 05:14 PM
Hankphenom Hankphenom is offline
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I won an S110 Silk pillow case in the November Heritage auction for a little more than a grand (lesser condition, but nicely framed). They referred me to three Dallas shipping companies for third-party shipping, which surprised me to begin with because I assumed an outfit Heritage's size would do their own shipping. The lowest estimate was $230! I knew it would cost extra to ship glass, but had factored in $100 or so for that. I was so pissed I told Heritage to re-consign it to their next sports auction, and I really don't care if I lose money on that. I just wouldn't pay that much to have it shipped, that's all. If I put it on the wall, every time I looked at it I'd think of how much it cost just to get the damn thing. As for Hunt's, I just got a check for a past auction, minus $12 for items they returned as not worthy of the auction. But they had accepted those items personally at a show. So let's see here: you take my items in person, then when you get them back to the shop you decide they don't make the cut because now you have better ones for your auction, so you charge ME to return them. Good deal for YOU! We all know the shipping's padded, been part of the game for a long time, but don't insult me. Remember when that was a major profit center for eBay sellers, not so long ago? I don't know what changed, but nowadays eBay shipping is either cheap or, in many cases, free. Always makes me want to bid higher. Cool.
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  #16  
Old 01-20-2012, 05:34 PM
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Default Agreed

Shipping is basically a profit center. Most auctions use a third party for insurance as well. I think auctions all follow suit with what other auction companies are doing. Hunt has been around for a long time. Their website is the same look as it was 15 years ago and NOT much has changed.

I will say that once I brought to their attention a shipping price I had a problem with. It was on a framed jersey. The jersey sold for like 200.00 and then they wanted another 100.00 in charges. None of this was included in the description nor was it mentioned that the lot would have accessive shipping charges on it. I'm sure the actual shipping price was over what they charge me, but I think they should warn/advise potential buyers ahead of time then work with me after. They did work with me where all is good.

A bigger issue with Hunt is how they say you must bid in 10% incraments. However if you make a "proxy bid" you can just type in 10% plus 1.00 and then you basically locked up the next 2 spots making the other bidder pay way more than what he should. Proxy bids should only be allowed if they follow the 10% rule. Most auctions companies practice this pattern, however Hunt does not.

Sorry for rambling on about Hunt but it just came to my mind when Dan pointed out the shipping price. I think Hunt should address both issues IMO.

Jimbo (JC Clarke)

Last edited by Leon; 01-20-2012 at 06:08 PM. Reason: added name per rules
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  #17  
Old 01-20-2012, 06:04 PM
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Default Mears

"I'm curious as to others experience with Mears, after my last debacle with their shipping department."


Their shipping is HORRIBLE. I ordered a pennant from them. It took a month, and numerous calls and emails to some guy named TJ, who was head of their shipping and Troy Kinunen, before I received the pennant. TJ had told me he was going to pack it and ship it himself the next day, after one of the calls. A week and a half later, still hadn't received the pennant, and I live only 25 miles away from them. More phone calls and emails and finally received it.

Scott Heibler
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  #18  
Old 01-20-2012, 06:13 PM
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About Mears, you know, I haven't won anything from them recently, but I have won a few things from their auctions in the past. I really don't remember anything about about them. I thought that the shipping fees were reasonable and I received the items promptly.

For example, looking at one of my old invoices from May 2010, I won 2 slabbed cards from them for ~$100 after BP, my shipping was $5.95 and $2 insurance. Maybe a little high compared to if I bought similar cards from ebay. On ebay, I would have expected the shipping to be $3.50 total with no insurance. Mears shipped the cards in a box, while on ebay, most sellers just ship in bubble mailers.
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  #19  
Old 01-20-2012, 07:55 PM
danmckee danmckee is offline
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Quote:
Originally Posted by glchen View Post
It will depend on how they ship the card. If they ship the card via Priority Mail Small Flat Rate box, the cost w/ the new USPS rates going into effect tomorrow, it is $5.35. If they ship the card in a Medium Flat Rate box, the cost is $11.35. I know Medium is overkill, but some auction houses do the box within a box shipping, for full protection which is kind of nice sometimes.

Signature confirmation is $2.05
Insurance for $500 is $6.85

Therefore, if they ship in a small flat rate box with Sig and Insurance: $14.85
Medium w/ Sig + Insurance: $20.25
Shipping insured with signature confirmation is just STUPID! You have to sign for insured items and the insured numbers can be tracked at any post office computer just like tracking can be from yours. This makes no sense. It is paying double for the same service.
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Old 01-20-2012, 09:36 PM
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I pretty much agree with Dan regarding it being a waste of $ to to pay the USPS for a signature confirmation as well as USPS insurance. The exception would be if an item is insured for $200 or less, because the USPS carrier isn't required to obtain a signature upon delivery. When an item is insured for more than $200, the carrier is required to obtain a signature upon delivery - this is why there is a sizeable increase in the USPS fee for insurance from $200 of coverage to the $200-$300 coverage level.
Val
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  #21  
Old 01-20-2012, 10:44 PM
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Quote:
Originally Posted by danmckee View Post
Shipping insured with signature confirmation is just STUPID! You have to sign for insured items and the insured numbers can be tracked at any post office computer just like tracking can be from yours. This makes no sense. It is paying double for the same service.

As far as I know, Paypal won't protect the seller on packages over $250 unless it has signature confirmation, even if delivery confirmation indicates a package has been delivered.

They don't care if it can be tracked from a post office computer. The information has to be available on-line to them.
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  #22  
Old 01-21-2012, 08:09 AM
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The fact that the AHs will drop their shipping prices readily if you ask is proof that it is a profit center.

The fact that the auctioneer uses a more expensive system than USPS is their choice, not mine, and not my problem. I should not have to pay for it. USPS is quite good; the 'safety' issue is BS. I use it for all Ebay sales and have never had a lost item. The few lost items I've had as an Ebay purchaser have been overseas items lost in customs. Some of the smaller auctioneers ship their stuff USPS and do just fine.

Any AH should be insured on its own policy for loss of inventory including shipping, based on total sales value. Purchasing extremely expensive per-item insurance is simply the AH foisting off an internal operating cost onto the buyer.

If you have your own collectibles insurance odds are that you have your own insurance coverage for losses in shipping.
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  #23  
Old 01-22-2012, 08:50 AM
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Default bp

I find it amazing that people are willing to pay 15-20% bp to auction houses plus high shipping charges. In addition, most of the time the shipping charges can't be calculated in advance because you can't be sure how many lots will be won.

On the opposite end of the scale, ebay buyers would never put up with a buyers premium and ebay sellers get complaints if shipping for a single card is over two bucks.

Many auction houses don't accept Paypal, so in most cases signature confirmation is not an issue. Why pay for two signatures if you can get by with the signature for an insured package? For items under $200, it is a little cheaper to insure the package for $201 and get a signature instead of paying for signature confirmation.

For a single card, using Priority Mail is overkill. Put the card in a firm photo mailer and mail it First Class for a couple of bucks. You can add insurance to the photo mailer.
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  #24  
Old 02-04-2012, 06:39 PM
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Shipping from my 1 card in the Goodwin Auction was $11.45. Talk about overkill on the packaging......4 different boxes/envelopes......
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  #25  
Old 02-05-2012, 01:24 AM
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I think that most auction houses do over charge for shipping. I won a card from CollectAuctions.com and had a $14 shipping charge added. I brought this to there attention and was explained that he used Fed Ex and that was the shipping charge (which I believe was their price). I asked if he could ship USPS to cut cost and he agreed and the card was shipped at a reasonable price. Would definately continue looking at their auctions.

As far as Hunt goes, I just signed up for their auctions, terrible website in my opinion, very confusing. With the reports of high shipping I will probably hold my bidding down.

These auction house need to start stepping up to the plate with all the competition out there.

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  #26  
Old 02-05-2012, 04:05 AM
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Default REA Shipping Default

Several years ago I won a couple of slabbed cards (Cobb and Young) from REA, my first auction house experience. My cost without BP was around $2300. I checked the invoice soon after the auction closed late that night (I was in Vegas) and was shocked to see a shipping and handling fee of $1000.00 in addition to the added BP. I didn't sleep well that night and also avoided the blackjack table as well.

The next day there was an Email confirmation notice of my purchase with a note saying that S & H would be determined and a copy of the completed invoice would soon be available. Later that day I received the invoice, now with a shipping fee of $20, I believe. Still too much for two slabs, but a helluvalot better than $1000.

The psychology of the thousand dollar default in their program, probably reduces complaints, but for me, it made me miserable for about 24 hours. Chances are I may have saved over $20, by not playing blackjack that night, so I guess the S & H was free.

Thank you REA, I think???
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  #27  
Old 02-05-2012, 05:43 AM
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Hunt's website is by far and away the worst I have ever tried to navigate.

I was registering with them a few weeks ago. I stopped when I got to requirement of entering credit card information. There site was https, they had a Verisign logo by the credit card information tab, but that wasn't enough for me. I emailed them stating I wasn't comfortable entering my credit card information on a non-secure (non-https) page and they assured me that their site was secure (and I could register by phone with the credit card information). I just wasn't buying it. Plus, I don't like that they can charge the credit card if someone doesn't pay but winners can't pay by credit card. I don't remember having to enter credit card information for registering anywhere else.

Plus, their website is really that bad.
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